Booking Travel Agent
Rovia offers the BTA system to any agent who completes and passes the BTA exam and
10 training modules, which can be optionally purchased through the Rovia agent back
office. The BTA training modules are travel-industry specific, and are designed
to educate anyone from beginner to intermediate level on representing and processing
travel for the consumer. BTA training modules were developed by Educational Systems,
an accredited educational company that offers travel industry training for colleges
and industry associations. Once the BTA has passed the BTA exam, Rovia provides
access to the BTA website where they: a) have direct access to vendors and industry
affiliations b) can generate quotes c) can request and process travel through the
Vacation Access (VAX) system and d) access their client database and the Travel
Agency Management System (TRAMS) program. The BTA can conduct any booking except
for processing airline tickets, as the BTA does not have access to the Rovia Global
Distribution System (GDS) until they achieve the rank of Travel Reservation Specialist
(TRS).
The BTA will earn 70% of all commissions generated though their BTA website, from
travel booked by their personal customers. After passing the BTA exam Rovia will
issue BTA business cards and assign a personal toll-free number with 200 pre-paid
minutes for BTA customers to use when calling the BTA.