GDS Consumer Website Technology
Rovia Travel has spent millions to develop an end consumer GDS (Global distribution system) booking engine website technology as a tool for all Rovia travel
agents at any level. Rovia website technology offers an advantage over any other dot com, host agency or meta-search website due to Rovia integrated all major
GDS systems, direct vendor feeds and contracted rates where as all other internet websites offer one GDS or redirect to other vendors.
Rovia website was only launched Jan 09, offering tremendous content related to researching and booking real time air, hotel, car, cruises, vacations condominium,
last minute deals and even activities. For more complex bookings the customer can receive quotes for groups, tours or any other travel request via live chat or by
completing an on-line quote request form. If the end consumer requires additional service the customer has access to a toll free number to speak to an accredited travel
agent known as TRS (Travel reservation specialist) working from home or inside one of Rovia two offices supporting related travel service. All bookings conducted via the
website, on-line chat, email request or phone calls are tracked via a unique ID number assigned to the LTC for purpose of tracking all bookings and paying a portion of the
commissions that are generated from all commissionable travel.
Rovia website offers every travel agent password protected back office access for managing their travel business and travel industry training. Rovia back
office includes but not limited to: commission report, customer travel details, preferred customer list, website customization capabilities, traffic reports,
trend reports, specialized training and news.